Email

Archived email that opens without Outlook

Email is evidence. It ends up in case files, audit trails, discovery bundles and support tickets — and then somebody has to read a .msg on a machine that has never had Outlook installed. Doconut renders MSG, EML and EMLX server-side alongside every other format in the archive.

3
email extensions: MSG, EML, EMLX
0
mail clients to install
1
viewer for the whole case file

The problem

The format everyone forgets until the audit

Document management systems get built around PDF and Office, and then the first real case file arrives containing forty .msg files. Suddenly the requirement is a mail client on a server, or a conversion step somebody has to run, or a support engineer downloading evidence onto a laptop.

Downloading is the worst of the three. Once a message leaves the system it is outside your retention policy, your audit log and your access control — and it is exactly the material most likely to matter later.

Rendering server-side keeps the correspondence inside the system that is supposed to hold it, next to the PDFs and spreadsheets from the same matter, opened through the same viewer.

Capabilities

What the viewer does with a message

Headers and body together

From, to, subject, date and the message body render as one readable page rather than as a raw dump somebody has to interpret.

Outlook and MIME

.msg for Outlook, .eml and .emlx for everything else. The same open call handles all three.

Formatted mail renders as mail

HTML messages keep their formatting and inline images rather than collapsing into plain text.

No mail client on the server

There is no Outlook install, no MAPI profile and no COM automation involved — the same reason the Word story avoids interop.

Same viewer as the rest of the file

A matter containing emails, contracts, spreadsheets and drawings opens through one component. Users learn one interface.

The message stays put

Reviewers read pages. The .msg never leaves the archive, so retention and audit remain meaningful.

Integration

Opening a message

In practice the value is not the email support in isolation. It is that a case file stops needing three different viewers and a download button.

Supported extensions

.eml.emlx.msg
csharp
// Outlook and MIME messages open like any other document
string token = await viewer.OpenDocumentAsync("cases/2026-114/correspondence/thread-08.msg");

// The same viewer instance handles the rest of the matter —
// contracts, spreadsheets, drawings — through identical calls

Details

Email specifics

  • No Outlook, MAPI profile or mail client is required on the render host.
  • Attachments inside a message are part of the message file — open them as separate documents once your application has extracted them.
  • Text search across message bodies requires the AdvancedSearch plugin.

Frequently asked questions

Do I need Outlook installed to render .msg files?

No. Parsing and rendering are native, which is what makes this viable on a Linux container or a locked-down Windows server where installing a mail client is not an option.

Are attachments rendered too?

The message renders as a message. If you want an attachment displayed, extract it in your own code and open it as its own document — it will be one of the formats the viewer already handles.

Why not just convert everything to PDF up front?

You can, with the Converter plugin. But conversion is a batch somebody has to own and re-run, and it doubles your storage. Rendering on demand keeps one copy of the evidence and no pipeline to babysit.

Try it against your own documents

A temporary licence takes a few minutes to request and runs entirely on your own machine. The files that matter are the ones already breaking your current viewer.